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Engagement best practices for social media community managers

Thursday, February 9th, 2012

Engagement best practices for social media community managers

Image by Renee Silverman

Across the social Web, brand managers, site owners and community managers are always looking for ways to improve their social media marketing campaigns. These include creating many engagement opportunities to help ramp up direct interactions and strengthen relationships with the demographic.

 

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DIY Internet marketing for indie musicians: Useful sites you should be on

Wednesday, February 8th, 2012

DIY Internet marketing for indie musicians: Useful sites you should be on

Image by Stinkie Pinkie

Life for the creative has definitely has gotten so much easier in the age of the social Web—especially for musicians looking to share their music to the world. Sure, the proficiency to create good music will always be the biggest factor, but musicians of the years past had to contend with a lot just to get what they’ve created out there.

 

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Snapshot: Pros and cons of social media in education

Tuesday, February 7th, 2012

Pros and Cons of Social Media in Education Banner

The social Web has definitely changed the way we live. From communications and pop culture, to business development and education, it’s become a major force that has embedded itself to the human culture’s core. And it looks like it’s here to stay, further influencing how the world works and how people relate to one another.

On any given day, we all subsist on the intricacies of human relations online through social networking sites. Marketing, for instance, has been massively invigorated and is thriving on the social space, leveraging on the massive connections and real-time engagements. Another area social media is immensely changing is education.

 

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Tips for implementing social media-driven customer service

Friday, February 3rd, 2012

Tips for implementing social media-driven customer service

Image by johnnyalive

Integrating customer service into your social media strategies lets you utilize the Web’s real-time, interactive nature to respond to your customers more efficiently. Needless to say, this level of interaction and the effectiveness it offers are among the things traditional customer service platforms (via snail mail, comment cards, and toll-free numbers), can only hope to accomplish.

 

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Weekly Link Round Up – 01-27-12

Friday, January 27th, 2012

3 New Apps to Manage Your Social Networks (SocialMediaExaminer.com)

As new and very different social media sites rise up, managing your brand across them can be difficult. Thankfully, new apps with diverse features to offer have also been developed to help both brands and individual users manage their social networks.

Cable Networks Embrace Social TV, Creating New Social Apps (Mashable.com)

Brick-and-mortar businesses aren’t the only ones going social. Through networks such as Facebook together with check-in services like GetGlue and Miso, cable networks have begun to connect fans with show content to keep them engaged.

How ‘Pinterest’ing: 5 Great Ways to Use Pinterest (SocialWebDaily.com)

One of the hottest social networks trending today is Pinterest, a pinboard-styled medium for short-form blogging. As a great medium for exchanging inspiration and engaging with others with similar interests, the site lends itself to a number of creative uses.

The 12 Keys To Successful Gamification (Part 1) (SocialFresh.com)

While gamification may be gaining ground as a popular social media and marketing strategy, there are many ways to go about it. With a few ideas to think about, you can get started on creating the most effective way to gamify your brand, website, or app.

Infographic: Millennials will change the way you sell (BazaarVoice.com)

By 2017, Millennials—the generation that invented Facebook—will have more spending power than any other generation. With that said, it helps to understand that this generation needs an entirely different kind of marketing strategy to get to them. This infographic illustrates a study of how these Millennials shop.

Setting up effective social media-driven customer service strategies

Friday, January 27th, 2012

Setting up effective social media-driven customer service strategies

Image by Matthew Wilkinson

With social media proving to be a powerful tool for bridging the gap between brands and their demographic, it’s become customary for companies of any size to integrate it into almost every aspect of their business. Because of the real-time engagements taking place online, social media is a great platform for expanding and optimizing a brand’s customer service-geared strategies.

 

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Ramping up customer service with social media

Friday, January 20th, 2012

Ramping up customer service with social media

Image by chackie81

With social media being the core component of just about every Web site out there, brands have learned to map and develop every aspect of their business around it. From how the sites are constructed, down to the ways content is crafted and distributed—brands have definitely gotten onboard with the whole social spectrum that offers a lot of opportunities.

 

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