Posts Tagged ‘Customer Relations’

Do You Understand Your Customer

Wednesday, April 28th, 2010

As more and more companies continue to leave store-front businesses in exchange for e-commerce sites, one important question that these businesses must ask themselves is if they really understand their customers. While it is easy to say you made a hundred sales in one month, the more important question is why your customers chose to buy your products and how you can replicate the same results.

With user information becoming increasingly valuable, being able to understand your customers behaviors, trends as well as likes and dislikes can be the key to whether or not you have a successful business. With this problem though, comes a possible solution thanks to social media and more specifically, Facebook.


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