Social Media Impact on Retailers’ Sales Uncertain (TheIthacaJournal.com)
Retailers may have hit record sales over the shopping weekend from Thanksgiving through Cyber Monday, but the impact of social media campaigns many of them invested in might be uncertain. This might not be a bad thing, since many of them were reported to have used social media to raise brand awareness than push sales.
For the 18th Time, Social Media Marketing Doesn’t Suck: How Twitter Drives Online Sales (SearchEngineWatch.com)
In the wake of Black Friday e-commerce reports, several mainstream media publications used an IBM finding to proclaim that social media marketing efforts on Twitter failed. However, the lack of conversions shown in analytics programs by people who came directly from Twitter doesn’t mean that interactions on the site with the brand didn’t influence their purchasing behavior.
Beyond Cyber Monday: Effective Content Marketing All Season Long (SocialMediaToday.com)
The holiday season is a great opportunity to improve relations with existing customers and cultivate new ones. But just like anytime of the year, businesses must think about their customer base and create experiences that make life more enjoyable to keep their audience coming back to them after the ornaments and Christmas lights have been packed away.
A Matter of Timing: Seasonal Marketing Strategies for SMBs (ECommerceTimes.com)
The holiday season is a great time to launch social media campaigns, since both are concerned with bringing people together. The best seasonal marketing, however, goes beyond big sales and promos during holidays. It needs to be in tune with the time-based interests and needs of target and existing customers.
Black Friday vs. Cyber Monday [INFOGRAPHIC] (Business2Comminity.com)
Using SAP Social Media Analytics by Netbase, which measures over 165 million websites across the globe, Scott Davis shows who won on buzz vs. shopping experience, if advanced running ads paid off, which retail categories received the most buzz, how online shopping is impacting the landscape, and what shoppers valued more than a great deal.